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Continue reading →: Designing an Experiential Workshop to turn strategic goals into team mindsets & BehaviorsWhen I was approached by my current companies global ECPMO team, they had established clear 2026 goals, but a critical gap existed between their vision and their team’s execution. I learned that their sub-teams in China struggled to connect these high-level ambitions to their daily work, and that previous planning…
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Continue reading →: Transforming OKRs: From Outputs to OutcomesAn imbalanced OKR is one that overemphasizes a single aspect — like ambition, numbers, or outputs — while neglecting others such as quality, clarity, or outcomes. On paper, it looks impressive. In practice, it fails — because it drives activity without alignment, motivation, or sustainable impact. I have introduced the imbalanced OKR in…
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Continue reading →: Transforming OKRs: From Numbers to Meaningful ObjectivesAn imbalanced OKR is one that overemphasizes a single aspect — like ambition, numbers, or outputs — while neglecting others such as quality, clarity, or outcomes. On paper, it looks impressive. In practice, it fails — because it drives activity without alignment, motivation, or sustainable impact. I have introduced the imbalanced OKR in…
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Continue reading →: Transform Fluffy OKRs into Actionable InsightsAn imbalanced OKR is one that overemphasizes a single aspect — like ambition, numbers, or outputs — while neglecting others such as quality, clarity, or outcomes. On paper, it looks impressive. In practice, it fails — because it drives activity without alignment, motivation, or sustainable impact. I have introduced the…
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Continue reading →: People are working hard with the AI—but the AI is making their work hardThere’s a paradox that many organizations are quietly facing — people are working hard with AI, but the AI is making their work hard. It flips the common success narrative of “We’re using AI!” Because in reality, it’s not always a success story. Beneath the surface lies an invisible cost…
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Continue reading →: Measuring AI Projects Success-AI Project Balanced ScorecardMeasuring the success of AI projects presents unique challenges, as traditional performance metrics may not fully capture their impact on efficiency and profitability. The AI Project Balance Score Card offers a structured approach by emphasizing four key dimensions: Business Value & ROI, User Adoption & Satisfaction, AI Performance & Reliability,…
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Continue reading →: Enhancing AI Adoption in Companies: Why User Experience MattersMy company has rolled out a few AI bots. On paper, it looked exciting. But adoption numbers told another story: not many people were actually using them. When we asked why, two reasons kept popping up: If you zoom out, this isn’t just our company’s problem. Gartner surveys show similar…
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Continue reading →: Working Side by Side with chatGPT: What it fundamentally change?Collaborating with chatGPT has transformed my work and learning through five key insights. It effectively acts as a domain expert, provides ruthless honesty, welcomes all questions, organizes documentation tirelessly, and fosters mutual empowerment between humans and AI. This partnership elevates creativity and productivity, redefined by improved interaction skills.
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Continue reading →: From “Scrawny” to Creative Learning: How Parents Can Personalize Vocabulary Practice using chatGPTWhile reading Dragon Masters, my child learned the word “Scrawny,” translated in Chinese as “骨瘦如柴.” To help expand his vocabulary on body shapes, I created an engaging extension exercise with related adjectives. Using tools like ChatGPT and Canva, parents can customize fun learning materials that match their child’s interests, enhancing…
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Continue reading →: How to Design Fun Certificates Using AI for kidsWe all know AI tools like ChatGPT can write text and even create images. But have you ever thought about using it to design custom awards for kids, tailored around their favorite toys, games, or characters? I recently tried this with my son. He’s a huge Minecraft fan, so I…
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I’m Lisa Guan
Welcome to my cozy corner of the internet, where I share all things User-Centric Design, OKRs, Agile, and how AI can boost them. Here, I invite you to join me on a journey of innovation and reimagining work with a spark of creativity. Let’s explore boldly!
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